While refunds are typically not allowed, there are times when they are necessary. Spinzo allows Seller Admin role users the ability to refund on the platform. Processing a Refund Step 1: Locate the order to refund, using the Look-ups tool in the top right hand corner or another buyer report.
Spinzo offers a few options for notifications at multiple levels. The notifications include "Purchase Notifications," "Question Notifications," and "Refund Notifications." Each notification provides different information and can be opted into individually by a Spinzo user. Purchase Notifications Purchase notifications can be enabled at four
Offers are launched, now it is time to evaluate how they have performed. By utilizing Spinzo's reporting tools, all the details needed to analyze the success of promotions are available at your fingertips
Customizing the text and taglines can help brand the page and provide more specific details in multiple locations for buyers. Similar to the way "Branding Options" can be used to customize the look and feel of the page, Spinzo also offers various ways to update and override default
Spinzo’s Live Leaderboard technology adds excitement and competition to group sales and fundraising efforts. By showing real-time results, organizations are motivated to sell more, raise more, and engage their communities. Here are sixteen creative ways to use it: Youth Sports Groups * Have teams compete against each other for access
The Atlanta Hawks hosted their first dance clinic since COVID during the 2025-26 season. Learn from Jaime how they made it happen, some challenges they faced and what they plan to expand on moving forward. This promotion leveraged the following Spinzo features: * Dynamic Pricing * Free Tier Program * Free Tier Program
As a part of the celebration for their 5th season, the San Diego Wave are offering a limited number of $5 tickets to select matches through out the year. On the 5th of each month the tickets will be made available for matches the following month. Looking at the results
The "Headline Info" section allows you to add a description for a game, promotion, or event. This is where you can include key details, benefits, and important event information for customers. In Spinzo, there are three main places where "Headline Info" can be added. Each location
With Spinzo being a self-service platform, fans or customers may reach out to a representative for more information or to request that their confirmation email be re-sent. Spinzo offers a way to look up orders as well as re-send confirmation emails to fans. To search for an order and re-send
A number of Monday games on your schedule can be discouraging, but as the saying goes, “When life gives you lemons, make lemonade.” The College Park Skyhawks did just that this season. By embracing three Monday games, the team put together an awesome deal to drive sales. Monday Madness Offering:
Ducks Fire and Rescue Night is one of the organization’s largest theme nights. For the past five years, Justin Kang has overseen the event and its growth. Through Spinzo, the night has averaged more than 400 tickets sold, with additional tickets sold through traditional group channels as well. Listen
Have you ever received a file with a bunch of code in it and you were told it was a "tracking pixel" to place on Spinzo, and to "replace the variables" too? It might seem daunting, but it's not too bad. Here's