Feature Highlights
You asked and Spinzo delivered. Now available for all clients, the Group Abandoned Cart Report, in the reporting dashboard. Here is quick guide on how to run and use this report. #1- Select the report under Standard Reports. #2- Choose a starting date for your data and click run report.
Feature Highlights
From hero images to detailed posters, Spinzo offers several places to add images. Choosing the right placement can enhance the page's look and feel while highlighting key details or branding. *Note: This article excludes logo placement and focuses on larger images used through the page. Recommended Image Locations
Training
Spinzo provides an option within the build process enable email validation. This feature helps confirm that a customer is the owner of the email address they are using and can help identify incorrectly entered email addresses before an order is completed. Below are the steps to add "Email Validation&
Training
At times, it might be necessary to pull in seats from a reserved account in Archtics as opposed to pulling from a hold class or list of hold classes. To sell an offer using seats in reserve, please follow the steps below. Step 1: After creating a group and adding
Training
While refunds are typically not allowed, there are times when they are necessary. Spinzo allows Seller Admin role users the ability to refund on the platform. Processing a Refund Step 1: Locate the order to refund, using the Look-ups tool in the top right hand corner or another buyer report.
Training
Spinzo offers a few options for notifications at multiple levels. The notifications include "Purchase Notifications," "Question Notifications," and "Refund Notifications." Each notification provides different information and can be opted into individually by a Spinzo user. Purchase Notifications Purchase notifications can be enabled at four
Training
Offers are launched, now it is time to evaluate how they have performed. By utilizing Spinzo's reporting tools, all the details needed to analyze the success of promotions are available at your fingertips
Feature Highlights
Customizing the text and taglines can help brand the page and provide more specific details in multiple locations for buyers. Similar to the way "Branding Options" can be used to customize the look and feel of the page, Spinzo also offers various ways to update and override default
Training
The "Headline Info" section allows you to add a description for a game, promotion, or event. This is where you can include key details, benefits, and important event information for customers. In Spinzo, there are three main places where "Headline Info" can be added. Each location
Feature Highlights
With Spinzo being a self-service platform, fans or customers may reach out to a representative for more information or to request that their confirmation email be re-sent. Spinzo offers a way to look up orders as well as re-send confirmation emails to fans. To search for an order and re-send
Training
Have you ever received a file with a bunch of code in it and you were told it was a "tracking pixel" to place on Spinzo, and to "replace the variables" too? It might seem daunting, but it's not too bad. Here's
Feature Highlights
Collecting data and information is a big part of what makes Spinzo such a useful tool. Questions can be a great way to collect information about fans' interests and behaviors. The "Questions" feature in Spinzo can be used on all levels of the platform, meaning that some